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Whatever the size of the project we're happy to help. From branding your start-up, refreshing your existing identity to creating a new website. Fill in your details below and we will be in touch.

Call Us 0161 941 4615

Email Usinfo@theagencycreative.co.uk

 

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The Agency Creative

St. Mary’s Studios
St. Mary’s Road
Bowdon
Manchester
WA14 2PL

0161 941 4615

Privacy Policy

This privacy policy sets out how The Agency Creative Limited obtains, holds, uses and discloses personal data and how we protect it.

The Agency Creative is committed to only holding personal data that is accurate, adequate, relevant and not excessive.

This policy provides further details about how we do this, along with details on how to contact us if required.

 

Collection and Use of personal data

The Agency Creative collect personal data for a small number of specific reasons, including;

1. To enable us to perform our contractual responsibilities for support services and / or project delivery

2. To enable us to provide quotations for products and services

3. To enable us to process orders for products and services, including delivery

4. To send informative and relative marketing messages about our products and services

Personal Data is processed in regard to Articles 6(1)(b) of the GDPR in relation to bullet points 1, 2 and 3; “Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract”.

In regard to bullet point 4, Personal Data is processed on the basis of legitimate interest for existing The Agency Creative customers. A customer is defined as an organisation which has had a transaction with The Agency Creative within the last 24 months. For any other organisations personal data will be processed on the basis of consent. On occasion The Agency Creative will process personal data that is either shared, loaned or acquired from third party organisations. In these circumstances The Agency Creative will ensure that the data can legitimately be shared / loaned / sold and use the appropriate basis for the processing of that data inline with any preferences made by the data subject. In all cases you, as the data subject, have the right to opt out of receiving any marketing material from The Agency Creative by either selecting the unsubscribe link in any marketing email received from The Agency Creative or by emailing us at info@theagencycreative.co.uk and requesting to be opted-out of receiving any future marketing communications.

For us to be able to carry out the above-mentioned activities we may need to share your data with relevant third parties as follows:

– To suppliers to enable us to process quotations for products and services

– To vendors to be able to raise support incidents and requests

– To third party support organisations where The Agency Creative outsource elements of support or are acting on the customers behalf

– Marketing partners for the purpose of executing The Agency Creative marketing campaigns

Please be assured that The Agency Creative will never sell or lease personal data to third party organisations for direct marketing purposes.

The types of data The Agency Creative may collect include:

1. Personal details, including; name, job title, email, telephone number and address. Usually the address will be your place of work, however occasionally The Agency Creative may need to know of your home address if we are supporting you whilst you are working remotely.

2. IP address, if required for resolving support issues or during project delivery services if our services are connected to your remote working environment.

The Agency Creative will only collect relevant personal data that is required for us to provide you with our services. Normally this data will be obtained directly from you, although we may occasionally use third party marketing services. Where this is the case we will always ensure that the third party marketing agency hold the correct permissions for your data to be used for the intended purpose.

 

Retention and deletion policy

The Agency Creative is committed to ensuring that your data is protected. In order to prevent unauthorised access The Agency Creative has put in place appropriate physical and electronic security to keep your data safe.

The Agency Creative will keep your data for an appropriate length of time to enable us to continue providing our services to you, or until such time you withdraw your consent (if consent is the basis for processing).

 

Changes to privacy policy

Any changes to this privacy policy will be published via The Agency Creative website, www.theagencycreative.co.uk. It is recommended that you check our website regularly to view the latest privacy policy.

Access to your information

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to the following address:

The Agency Creative

St Mary’s Studios

St Mary’s Road

Bowdon

Altrincham

WA14 2PL

Or email to info@theagencycreative.co.uk

Rights of the Data Subject

In all cases, please direct your queries to:

The Agency Creative

St Mary’s Studios

St Mary’s Road

Bowdon

Altrincham

WA14 2PL

Or email to info@theagencycreative.co.uk

Contact Us

Let's Chat

Whatever the size of the project we're happy to help. From branding your start-up, refreshing your existing identity to creating a new website. Fill in your details below and we will be in touch.

Call Us 0161 941 4615

Email Usinfo@theagencycreative.co.uk